IT CONSULTANCY SERVICE
COVERING ALL AREAS OF INFORMATION TECHNOLOGY
What We Do
We listen to your goals and requirements to formulate a strategic solution based around your budgetary requirements.
We have a series of meetings with all the relevant staff in your business to understand your specific requirements. Optionally, we may request access to the IT System for clarification on technical points. We then formulate the strategy, timeline and provide quotations for the work.
Refine’s missions is provide reliable and affordable IT services to all businesses. We prioritise honesty over profitability to create a trusted business relationship with our clients.
30-Minute Meeting (FREE)
Book a discovery meeting to discuss your goals for the service.
What we consult on
Why is Security Important?
Why is Data Backup Important (BDR)?
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- Assess security of workstations and servers
- Assess security of firewall, router and other network equipment.
- Assess security of email
- Assess security of cloud infrastructure and applications
- Assess security of company data
- Assess security of company website
- Assess security of remote access to your company
- Assess your company’s security policies
- Inspect your IT System for malware
- Test your staff
- Assess where company data is stored
- Assess the safety of company data.
- Assess operational resilience of servers
- Assess operational resilience of internet connection
- Assess operational resilience of networking equipment
- Understand the overall requirements of the business.
- Formulate a backup strategy with RTO and RPO objectives.
- Formulate a disaster response and disaster recovery procedure
- Ensure technical support is in place and replacement equipment can be ordered.
- Assess the performance of workstations
- Assess the performance of servers
- Assess the performance of network equipment and cabling
- Assess the performance of WiFi
- Assess the performance of Internet connection
- Advise on the upgrading of hardware components (RAM, SSD, CPU)
- Advise on the upgrading of machines (workstations, servers and network equipment)
- Recommend the appropriate solutions for persistently monitoring the company’s workstations, services, network devices and IT assets
IT Consultancy MeetingVideo Call
- We consult on matters regarding your computers, network, servers, security, wifi, emails, cloud and backup.
- Technicians with 11+ years experience in Infrastructure, Security and Software Development.
IT Consultancy Explained
Security Assessment Package
Refine has many years’ experience in IT Security and understands the importance of keeping your business safe.
The Security Assessment will explore every area of your IT System and provide you will a list of recommended improvements.
An IT Expert with 9+ years experience will explain every recommendation in simple terms so you can make an informed decision about the security goals of your business.
What do we assess and why?
Workstations and servers
Workstations are used by your employees to access email and the internet. Email and the Internet are both highly susceptible to intrusion, often as a result of staff accident or lack of security knowledge.
The best defence is to install high-performance anti-virus and anti-malware software on the workstations. In most cases these applications will stop malicious code from running when a user opens an email, or stop a user browsing to a site that is known to be dangerous.
Our Security Assessment ensures anti-virus and anti-malware is installed on all computers and servers.
Firewall and Router
Firewalls and Routers sit between your company’s network and the wilderness of the internet. They are always connected to the internet and always open to intrusion attempts.
Both Firewalls and Routers come with built-in security settings that harden them from intrusion, however it is often the case that these setting are not configured. This can happen due to an installers lack of knowledge or on purpose to reduce installation time and installation cost.
Our assessment ensures these setting are configured.
Most people think of security breaches coming from people outside the company but rarely consider that most breaches happen because of a disgruntled employee within the company.
Our assessment ensures the files of management and directors are only visible and accessible to the people who need it. We also ensure a professional off-boarding approach for employees leaving the company.
The Security Assessment Package covers this and many more things. Protect your business today… ask Refine to assess your IT Security today.
Backup Assessment Package
Refine has many years’ experience in Backup and Disaster Recovery planning and implementation. We understand the complexities of data backup and how to keep your data safe.
The Backup Assessment will explore every area of your IT System and provide you will a list of recommended improvements. These suggestions will include data that is not backed up and data that we think should be backed up more regularly.
An IT Expert with 9+ years experience will explain every recommendation in simple terms so you can make an informed decision about the data of your business.
What do we assess and why?
Nowadays, data is stored in many places. Some data will be stored on servers inside your company and other data will be stored outside your company, in the cloud.
Unfortunately, many people still believe that data stored on the cloud is backed up by the cloud provider however, in many instances, the terms and conditions of the cloud provider state that data backup is the clients (your) responsibility.
It is common for servers owned by your company to be backed up, but it is important to note that not all data is stored on servers. This is especially true for small to medium sized businesses that make have mission-critical applications stored on workstations that are not backed up.
Our Backup Assessment ensures all your data is backed up.
Most data recovery tasks is related to restoring individual files and not whole servers.
Our Backup Assessment ensures your company can recover individual files quickly.
How Often Backups Run
Is your company data backed up daily, once a week or less?
If your data is backed up once a week, then a disaster could mean your company loses one week of work. In this scenario the sales department could lose all their appointments and the accounts department could lose all their invoices.
Our Backup Assessment ensures your data is backed up regularly so your business remains operable throughout, and shortly after, a serious disaster.
Every system requires a level of configuration when it is installed and it can be a time consuming task. People think to backup the data the system uses but rarely think to backup the way the system is configured. Without configuration data, recovering a system is akin to installing the system a new, taking excess time.
Our Backup Assessment ensures your configuration files are backed up.
It may sound counterintuitive, but it is possible to backup hardware. It is done through securing the ordering process of replacement equipment.
Our Backup Assessment ensure your know where to order parts from and how they will take to arrive.
Your network must be resilient to single point of failures. Single point of failures are where the failure one piece of equipment takes down the whole network.
The solution to this is duplicating core networking equipment and cabling.
Our Backup Assessment ensures that your company has a backup internet line, backup network devices and backup network cabling.
Health Assessment Package
Refine has many years’ experience in Performance Monitoring. We understand the financial benefit of a computer system that is performing well, and we consider a slow system to be ‘stealth tax’ on your employees time.
The Health Assessment will explore every area of your IT System and provide you will a list of recommended improvements. These suggestions will include systems that are performing poorly and need to be upgraded. We also look to the future, taking into consideration your company’s growth, to futureproof your IT System.
An IT Expert with 9+ years experience will explain every recommendation in simple terms so you can make an informed decision about the health of your business.
What do we assess and why?
Computers and Servers
A slow PC effects one employee, but a slow server effects everyone. Slowness is often not caused by the whole computer but by one component within the computer.
We assess the RAM, SSD and CPU inside the computer, this enables us to advise for the upgrade of one part rather than the replacement of a whole machine.
Our Health Assessment ensures the performance of your company using the most cost-effective solutions.
Most files accessed by employees are done so over the network. Slowness can be caused not by the computers or servers but by the networking equipment that sits between them.
We look at your networking equipment to see if slowness is caused due to the equipment being under heavy load. Sometimes a simple reconfiguration solves the issue. Sometimes the cable that brings data to the equipment is not of sufficient quality or has been damaged. This can be very inexpensive to fix.
Our Health Assessment ensures the performance of your company network.
Wireless devices are often placed in the most asthetically pleasing location and not in the most performant location.
Our Health Assessment ensures the strength of your wireless signals.
Our Health Assessment ensures your internet service provider is giving you the fastest internet connection.
Futureproof your Business
Our Health Assessment looks at the growth of your business to ensure performance will persist over time.
Ensure IT System Security
Our team of IT experts ensure security best practices are followed in all areas of your business.
Ensure IT System Stability
Our team of IT experts ensure your data is backed up multiple times and in multiple locations for every area of your business.
Improve the IT System
Our team of IT experts ensure your business is using its IT System, applications and staff to their full potential.
Save Money by Automating Processes
Our team of IT experts modernise your business by introducing applications that automate manual business processes saving you time and money.
Identify and Fix Issues with the IT System
Our team of IT experts fix current issues with your IT System, they also check for issues that may develop in the future to proactively solve them before they become a problem.
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