We setup a Live Chat system on your website and integrate it with your CRM.

Live Chat

Live Chat is an online customer service software that allows your clients to communicate with your company in real-time through the website as they browse your products and services.

We configure live chat to integrate with your CRM so any prospect is captured as a lead that you can market to in the future.

We configure Live Chat to keep a history of the communication, so customers can talk to staff over a series of days to keep the conversation flowing.

Once your website has been built it still needs to be maintained. Our Monthly Maintenance Service ensures your website stays up-to-date, operable and secure.

The monthly maintenance service includes

• Hosting your domain on our servers.
• Hosting your emails on our servers.
• Keeping your website up-to-date.
• Ensuring your website remains operable
• Backing up Your Website
• Keeping multiple backups in multiple secure locations.
• Keep your website secure.

Security

We add, configure and manage security plugins for your website. These implement multi-factor authentication and block IP addresses of malicious actors.

Search Engine Optimisation (SEO) is the process of optimising content to be discovered through a search engine’s organic search results.

We optimise your website to appear on search engines (such as Google) and provide reports that prove the quality of our work to you.

Here are the components of our Technical SEO service:

Performance

We improve the performance of your page by increasing its load speed and perfecting its layout. This is accomplished by:

• Reducing the size of images
• Formatting images to .webp
• Implementing file caching
• Minifying CSS and JS

Indexing

Create a Sitemap of your website and upload it to Google so you site is immediately indexed and visible on Google Search Results.

A website should be engaging, easy to navigate and focused on your target audience.

The user journey dictates whether you convert a prospect into a profitable customer. Each decision you make about the design will affect how a user interacts with the page. You’ve got to include the right information so that users can make informed decisions and your calls to action should drive them toward a key goal. Our webpage designers can create a website that puts your users first. We’ll guide you on the best features and create user-focused designs with smooth navigation to make sure your website converts.

We can blend a mixture of analytical and research techniques with user focused-design to create a positive browsing experience for your customer. One where the visitor is more likely to engage, convert and return.

What is a Plugin?

A WordPress plugin is a piece of software that “plugs into” your WordPress site. Plugins can add new functionality or extend existing functionality on your site, allowing you to create virtually any kind of website, from ecommerce stores to portfolios to directory sites.

What does a Plugin do?

Plugins can make small tweaks on your site or massive changes, depending on their features. For example, you could use a plugin to add a WhatsApp share button to your site or to create a fully multilingual site. Or, if you run an ecommerce business, you might install a plugin to assist with payment gateways or allow visitors to book appointments online.

There are also plugins that can help you enhance your contact forms, make beautiful sliders, backup your site in case of data failure, and make email opt-in easy — plus much more.

While many make changes to the front end of your site, some plugins make changes on the back end so maintenance is easier for your team. These plugins might allow you to scan your site for broken links, run A/B tests, or put your site into maintenance mode, for example.

We offer high-quality graphic design services to infuse your website with a professional appearance and unique brand identity.

Graphic Design

Whether you’re looking for a much-needed rebrand, or simply want to produce high-quality promotional marketing material, we are a skilled graphic design agency with the in-house expertise to create designs made to impress.

Our experienced graphic designers will work with you to produce bespoke designs based on your unique requirements, allowing you to engage directly with your target audience through empowering, visual designs.

Analytics tracks site and app performance.

Analytics collects a vast amount of data and processes it intelligently. It then generates reports to display that data to you. Those reports are what you can use to gain critical insight into your site and the people who visit it. Analytics provides you with a full picture of how your site is performing.

Reports

Reports are dynamically generated to show you your websites performance and provide you with the information you need to make an informed decision.

Data Collection

The platform can gather a broad range of data about your site and how visitors use it. The data collected include, most notably:

• How many visitors your pages get.

• Where visitors come to your pages from.

• How those visitors progress through your site.

• What visitors do on your pages.

• How visitors interact with elements on your pages.

• How long visitors spend on your pages.

• At what stage of a visit users leave your site.

What data is tracked

• Every time a user visits a page.

• Every time a user fills in a form, clicks a link or plays a video.

• Every time a user makes a purchase.