What We Do

We build you a bespoke, modern website with a professional appearance. Visitors can easily navigate your website to find and purchase your products and services.


Our Approach

We understand your audience, products and services. We build you a professional website with Live Chat, SEO, E-Commerce, Security, Analytics and CRM integration. We make the adjustments you want and set the website live when you are happy.


Our Mission

Refine’s mission is to help companies increase their sales by creating professional and user-friendly websites where your products and services are cleanly presented to the customer.

30-Minute Meeting (FREE)

Book a discovery meeting to discuss your goals for the service.

Website Audit (FREE)

Request an expert to analyse your website and receive a list of recommendations

our services

What we implement

Examples of our Work


Website Type: Starter Package ($129)

Solearna is a Technical Educational Platforms that teaches students to write code and helps them land their first job as a software developer.

Solearna purchased the Starter Web Design Package and we built them a custom single-page website.

Solearna hosts a sleek design.

Website Type: Professional Package ($349)

Silent Perception is a Philosophy company that discusses daily life. The company shares insights to help people with self-development.

Silent Perception purchased the Professional Web Design Package, so we build them a five page ecommerce website with home, contact, about, shop and blog.

Website Type: Enterprise Package ($599)

Arathia is a cryptocurrency gaming company. They purchased the Enterprise Web Design service and we built them a custom website. Refine purchased the domain name, setup the company emails and created all the artwork and video content on the website.

Refine's software developers also coded some of the game.

Our Prices






Our Services Explained

Live Chat


We setup a Live Chat system on your website and integrate it with your CRM.

Live Chat

Live Chat is an online customer service software that allows your clients to communicate with your company in real-time through the website as they browse your products and services.

We configure live chat to integrate with your CRM so any prospect is captured as a lead that you can market to in the future.

We configure Live Chat to keep a history of the communication, so customers can talk to staff over a series of days to keep the conversation flowing.

We setup e-commerce so customers can buy your products and services through the website.


We use the WooCommerce plugin to manage your products and services. We intregrate WooCommerce with Stripe. Stripe is an online payment processing and credit card processing platform for businesses. Stripe can process payments in over 135 currencies.

WordPress WooCommerce Services

  • Install and Configure WooCommerce
  • Add Products to the Store

Payment Services

  • Install and Configure Stripe.
  • Setup company branding and invoiceable items


Years experience

Monthly Maintenance

Future Development

Once your website has been built it still needs to be maintained. Our Monthly Maintenance Service ensures your website stays up-to-date, operable and secure.

The monthly maintenance service includes

  • Hosting your domain on our servers.
  • Hosting your emails on our servers.
  • Keeping your website up-to-date.
  • Ensuring your website remains operable
  • Backing up Your Website
  • Keeping multiple backups in multiple secure locations.
  • Keep your website secure.


We add, configure and manage security plugins for your website. These implement multi-factor authentication and block IP addresses of malicious actors.

Over time it is natural to want to expand your website. Your business may choose to adopt additional services or expand the ones it currently provides. Your staff may identify features that other company’s have and request you to include it into your website.

To faciliate this you may want to:

  • Add new pages
  • Add new sections
  • Alter existing pages
  • Integrate new plugins

We can make any changes you want. We ensure your business stays competitive in an ever-changing market.

Years experience


Search Engine Optimisation (SEO) is the process of optimising content to be discovered through a search engine’s organic search results.

We optimise your website to appear on search engines (such as Google) and provide reports that prove the quality of our work to you.

Here are the components of our Technical SEO service:


We improve the performance of your page by increasing its load speed and perfecting its layout. This is accomplished by:

  • Reducing the size of images
  • Formatting images to .webp
  • Implementing file caching
  • Minifying CSS and JS


Create a Sitemap of your website and upload it to Google so you site is immediately indexed and visible on Google Search Results.

Keyword Research

Keywords represent the terms customers will search for when looking for the products and services you sell.

We research the keywords that will bring the most customers to your website and ensure every page on your website targets those keywords by:

  • Setting a Primary Keyword for each page
  • Optimisating the Page Title, Page Description and SEO Headline on each page.
  • Ensuring Primary Keyword is in webpage URL, Introduction and Subheadings (H2/H3 tags).
  • Implementing Image Titles and Alt-Text for images
  • Ensuring all SEO Best Practices are followed.


A schema is a form that is filled out for each page of your website. The form contains information detailing what content appears on the page and the purpose of the page (i.e. product, service or information).

The purpose of the schema is to tell Google exactly what your page is about to improve its chances of appearing in relevant search results to customers.

Years experience

Web Design Explained


A website should be engaging, easy to navigate and focused on your target audience.

The user journey dictates whether you convert a prospect into a profitable customer. Each decision you make about the design will affect how a user interacts with the page. You’ve got to include the right information so that users can make informed decisions and your calls to action should drive them toward a key goal. Our webpage designers can create a website that puts your users first. We’ll guide you on the best features and create user-focused designs with smooth navigation to make sure your website converts.

We can blend a mixture of analytical and research techniques with user focused-design to create a positive browsing experience for your customer. One where the visitor is more likely to engage, convert and return.

We offer several UX services – all designed to measure your existing success, understand your user needs and provide the right recommendations to improve your online offering. By designing your website around your target audience, they will be more likely to find what they are looking for and spend more time on your site.

We can help by:

  • Understanding the needs of your users so that you can create a design that is more likely to succeed
  • Removing customer pain-points to create a more enjoyable and satisfying customer-experience
  • Helping you improve the user journey elsewhere in the sales funnel

We ensure your website loads quickly by minimising the size of image and video files as much as possible.

Years experience


What is a Plugin?

A WordPress plugin is a piece of software that “plugs into” your WordPress site. Plugins can add new functionality or extend existing functionality on your site, allowing you to create virtually any kind of website, from ecommerce stores to portfolios to directory sites.

What does a Plugin do?

Plugins can make small tweaks on your site or massive changes, depending on their features. For example, you could use a plugin to add a WhatsApp share button to your site or to create a fully multilingual site. Or, if you run an ecommerce business, you might install a plugin to assist with payment gateways or allow visitors to book appointments online.

There are also plugins that can help you enhance your contact forms, make beautiful sliders, backup your site in case of data failure, and make email opt-in easy — plus much more.

While many make changes to the front end of your site, some plugins make changes on the back end so maintenance is easier for your team. These plugins might allow you to scan your site for broken links, run A/B tests, or put your site into maintenance mode, for example.

The plugins we implement:

Contact Forms

We implement plugins that enable you to create contact forms on your website and link them to your CRM.


We implement plugins that enable us to maintain and manage the metadata responsible for optimising your webpages for search engines.


We implement file caching plugins that speed up the loading of your website for repeat visitors.


We implement plugins that prevent you website from being hacked and log failed hacking attempts.

Live Chat

We Implement live chat functionality to your site so vistors can easily ask questions to your staff.


We implement plugins that automatically backup your website and store the data on a offsite location.

Years experience


We offer high-quality graphic design services to infuse your website with a professional appearance and unique brand identity.

Graphic Design

Whether you’re looking for a much-needed rebrand, or simply want to produce high-quality promotional marketing material, we are a skilled graphic design agency with the in-house expertise to create designs made to impress.

Our experienced graphic designers will work with you to produce bespoke designs based on your unique requirements, allowing you to engage directly with your target audience through empowering, visual designs.

We can create the following types of artwork:

  • Logo Design/Redesign
  • Sales Brochures
  • Posters
  • Adverts
  • Social Media Creatives
  • Infographics
  • Business Cards
  • Merchandise

Video Editing

Our professional video editing services transform your marketing, creating video content that is completely bespoke to your brand.

Years experience


Analytics tracks site and app performance.

Analytics collects a vast amount of data and processes it intelligently. It then generates reports to display that data to you. Those reports are what you can use to gain critical insight into your site and the people who visit it. Analytics provides you with a full picture of how your site is performing.


Reports are dynamically generated to show you your websites performance and provide you with the information you need to make an informed decision.

Data Collection

The platform can gather a broad range of data about your site and how visitors use it. The data collected include, most notably:

  • How many visitors your pages get.

  • Where visitors come to your pages from.

  • How those visitors progress through your site.

  • What visitors do on your pages.

  • How visitors interact with elements on your pages.

  • How long visitors spend on your pages.

  • At what stage of a visit users leave your site.

What data is tracked

  • Every time a user visits a page.

  • Every time a user fills in a form, clicks a link or plays a video.

  • Every time a user makes a purchase.

Why you need analytics:

Analytics For Marketing

The insights you can gain from Analytics reports can be vital to improving your marketing. Data collected can help you answer a range of questions about your marketing efforts:

  • How much traffic is driven to your site by different marketing channels?

  • Which websites refer the most visitors?

  • Where do your site visitors live?

  • What is the conversion rate of visitors from different channels?

Analytics to Improve Site Performance

Analytics reports are also the perfect place to learn about your site and those people who use it. In this area, the questions which the platform help you answer are even more plentiful:

  • Which of my pages get the most traffic?

  • Where on my site, do visitors leave?

  • How quickly do my site’s pages load?

  • Are load times longer for visitors using mobile devices?


Years experience


Get in touch if you have a project you’d like to discuss

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